FOCUS ON GROWTH
Diagnose your churn and build your best strategy
The ChurnRX Platform is the most effective way to know why your customers stay and why they leave. Clearly displaying what matters for high retention, and which customers are your biggest opportunity to increase retention.
Diagnose
Identify and target your churn opportunities by identifying your precise churn types
Benchmark
Establish your retention goals, by comparing your churn to companies just like yours
Alignment
Build a data-driven Strategy that can align your whole company using your churn factors
Growth
Turn your customers into a growth engine by identifying and expanding your ideal customers
PRECISION METRICS FOR RETENTION AND GROWTH
All the right tools to know why your customers stay and how to improve retention
Knowing your churn type is the key to winning more
Every company has a distinct churn type based on the key causes of customer failure. Understanding your type is the first step to fighting churn effectively.
The ChurnRX Platform reveals your precise churn types and points you to the exact actions you can take to solve them.
What kind of churn do you have?
Uncover your biggest retention opportunities
Fighting churn successfully depends on your ability to focus your limited resources where they will have the highest impact.
ChurnRX reveals the key leverage points where your efforts will produce the most results so you can design the optimal retention strategy.
Use the unique metrics to set goals and effectively prioritize your limited resources to drive faster growth.
Build your ultimate retention strategy
Our Real Churn™ Growth Impact reveals exactly how your churn is impacting your growth and visualize the growth impact of reducing churn.
With the ChurnRX platform, you'll uncover your true drivers of churn and pinpoint precisely where and how to build the right strategy.
Explore the benchmarks and competitive insights
How does your churn compare to other companies like yours?
Using our unique Churn Benchmarks, you can explore how your churn compares against our growing database of over a million records and discover key customer retention factors and trends.
