Benchmark Report
What retention really looks like — across SaaS.
Drawn from one of the largest behavioral retention datasets in the industry — 2.5M+ data points. See how the field actually performs, and what separates the top of it.
What’s inside
- —How retention is really distributed across SaaS — not survey averages
- —What the top quartile does differently
- —Why the PMF Score and customer half-life are comparable across companies
- —Where churn is structurally getting harder — and why
- —How to read your own numbers against the field
The benchmark behind ChurnRX, written up as a report. A PDF you can take to your board.